1. Demonstration notice
This website is currently a demonstration. Appointment and change requests made in demo mode are not stored and no messages are sent. The clinic should review this policy with a qualified adviser before the website accepts real bookings.
2. Information we collect
When you request an appointment, we ask only for what is needed to arrange your visit:
- Your full name and phone number
- Your email address, if you choose to provide it
- The treatment you are interested in and your preferred date and time
- Whether this is your first visit, and any short message you add
Please do not include detailed medical history in the booking form. Clinical information is collected in person at the clinic.
3. How we use your information
- To review, confirm, reschedule or cancel your appointment request
- To contact you about your appointment by phone or email
- To keep a record of your visits for the clinic’s administration
4. Who can see it
Your details are visible only to authorised clinic staff who sign in to the clinic’s secure dashboard. We do not sell your information or share it for marketing. Service providers that host the website and send appointment emails process data only on the clinic’s behalf.
5. Security
Information is transmitted over encrypted connections and stored in a managed database with access restricted to authorised staff. Public visitors cannot view other patients’ appointments.
6. Cookies
This website does not use advertising or analytics cookies. Clinic staff who sign in to the dashboard receive a secure session cookie that is required for login.
7. How long we keep it
Appointment records are retained for as long as needed for clinic administration and any legal or professional record-keeping obligations, after which they are deleted.
8. Your choices
You may ask the clinic to access, correct or delete your information, or to withdraw your consent to be contacted, using the details on our contact page.